Support Hub

Support & Operations

Need operational assistance with your APOS workspace? Contact our support staff or review licensing checklists below.

Subscription Management

All subscriptions (Pro $5.90/mo, Elite $9.90/mo) are managed directly on the App Store. To cancel or update your plan, navigate to your iOS device: Settings > [Your Name] > Subscriptions.

Apple Health (HealthKit) Options

Daily HRV, sleep, and heart rate telemetry are imported as read-only. You can revoke or modify individual read permissions at any time via: Settings > Privacy & Security > Health > APOS.

GDPR & Data Erasure (Article 17)

Organizations retain full sovereignty over their files. You can request a complete GDPR data export or execute a permanent account deletion (Right of Erasure) using the form panel on this page.

Contact performance desk

Direct inquiry line: support@athleticsci.com

Medical Disclaimer Statement

APOS is not a medical device. The tools, algorithms, and telemetry data provided are strictly designed for high-performance athletic monitoring, training load tracking, and workload management. All recommendations, alerts (including Workload Spikes and Neuromuscular Fatigue flags), and scenarios are descriptive decision-support helpers. They do not constitute diagnostic medical advice or training prescriptions.